Orders are typically ready within 24 hours. We will reach-out to schedule a product pick up time within operation hours.

Please note: November 8-20th 2025 in person pickup will be unavailable.

Orders are packaged in house and directly by our skincare partners. Rarely, you may receive your items in multiple packages.

Tracking information will be made available to you upon shipment.

We recommend to schedule a skin consultation with Sierra to ensure your products work for you. In personal and virtual appointments are informational and fully credited towards your regimen.

We are not accepting returns at this time. All sales are final, please reach out to lotusandsagebeauty@gmail.com for questions regarding returns and exchanges. Thank you for your understanding and support.

Appointments are scheduled through Lotusandsagebeauty.glossgenius.com

We recommend selecting a skin consultation and a signature ritual as your first appointment.